Yes, we ship worldwide. Shipping costs apply and are added at checkout.

This depends on your location. Orders placed in Germany arrive within 2-3 business days. Overseas deliveries can take between 7 and 16 days. You will receive delivery details in your confirmation email.

Once your order has been shipped from our warehouse, you will receive an email with tracking details.

Yes, but time is of the essence, as we process orders very quickly. Please call us at (+49) 01622995588 or send us an email and we will gladly amend your order. However, personalised products cannot be exchanged or refunded.

Yes, of course. You can pick up your order at our flagship store on the premises of the Grand Hotel Heiligendamm (Kühlungsbornerstr. 22, 18209 Bad Doberan/Heiligendamm).

At The Coast, fast and secure payment is important to us, which is why we offer the following payment methods: PayPal, credit card, Apple Pay, and instant bank transfer. At The Coast, we value your personal online security.

Once your return has been received by The Coast, your refund will be processed within 3-7 business days.

Once your return has been received by The Coast, your exchange will be dispatched within 3-6 business days.

At The Coast, we understand the importance of taking tangible steps towards a more sustainable future.

No one is perfect, but we’ve started to make incremental changes to minimise our environmental impact and reduce our carbon footprint, so we can hopefully become a brand future generations can be proud of.

We only work with ethical manufacturers. All our manufacturers are small, family-run businesses in Italy who work in the safest and best conditions. We want you to feel confident that the planet and its people come first for us.

Yes, it is possible to personalize your product with your initials, numbers or whatever you want. Please email us at info@thecoastshoes.com or add a message when completing your order.

Yes, all our products can be gift-wrapped with a personalised message. Please send an email to info@thecoastshoes.com or add a message when completing your order.

Of course. It's printed on a luxurious, high-quality gift card (just make sure to include the sender - unless it's meant to be a surprise).

Yes, we do. You are welcome to determine the amount yourself. The card itself comes in a gift box. You can choose whether you want to write your own gift message or whether we should add one. Email us: info@thecoastshoes.com

Yes, one of our designers can take your order over the phone. Please call us at (+49) 01622995588 if this is your preferred payment method.

Yes, we have a dedicated Corporate Gifting team that ensures gifts for clients and colleagues are as effective and memorable as possible. We are able to handle a wide spectrum of projects and have the capabilities and expertise to manage all phases from concept, design and delivery to worldwide fulfilment.

If you would like to find out more about our corporate gifts, please contact our customer service or call us on (+49) 01622559988.

You can reach us in various ways.

By phone (opening hours 10 AM - 6 PM)
(+49) 01622995588

By email
info@thecoastshoes.com

By LiveChat
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